Real Scale. Real ROI.
Verified Customer Stories
Discover how leading e-commerce, logistics, and fintech brands deploy Flowk to automate millions of support and sales interactions.
Deflected 82% of WISMO Inquiries & Cut First Response Time to 2 Seconds
ShipFast handles over 40,000 monthly delivery queries across West Africa. Weekend support backlogs were overwhelming their support reps.
Connected WhatsApp Business API to their parcel database using Flowk guideline-driven agents, dispatching live package GPS status and automated driver contact info.
"Flowk eliminated our weekend backlog completely. Our customers get instant updates on their freight, and our team only steps in for real escalations."
Generated 4.2x ROAS on WhatsApp Ads with Native Paystack Conversational Checkout
LuxeLiving ran high-budget Instagram and Facebook Click-to-WhatsApp ads, but manual reps couldn’t respond quickly enough to qualify buyer intent before leads cooled off.
Deployed 24/7 AI Sales agents with Click-to-WhatsApp ad attribution. The agent qualifies customer room dimensions, suggests furniture collections, and issues Paystack payment links right in chat.
"Our customer acquisition cost dropped 40% in month one. The AI sells while we sleep and hands off VIP buyers instantly."
Zero Compliance Breaches Across 120,000 Support Turns
As a regulated financial institution, KoraPay needed ironclad guardrails to ensure agents never hallucinated banking regulations or mishandled PIN resets.
Implemented strict guideline-driven rules with SAML SSO and isolated audit logging. High-sensitivity inquiries trigger instant human takeover with SMS alerts to on-duty compliance officers.
"Standard LLM prompts were too risky for our compliance team. Flowk's guideline architecture gave us complete deterministic control."
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