Guides &
Reference.

Everything you need to build, deploy, and manage hybrid AI agents — from channel setup to enterprise SSO.

Platform overview, quick start guide, and core concepts behind Flowk's hybrid AI support platform.

Create guideline-driven AI agents with Parlant — write plain-English rules and dynamic tools that govern behavior.

Monitor live conversations, manage human takeover with mobile SMS alerts, and inspect customer timelines.

Connect WhatsApp API, Instagram DMs, TikTok DMs, Telegram, Messenger, and the live Web Widget.

Technical reference for session management, token streaming (SSE), webhooks, and tool calling schemas.

Ground AI in verified PDF manuals, support documents, image OCR, and voice note transcription.

Predictable session credits, 2-session hard ceilings, free deflection under 2 turns, and plan quotas.

Connect Paystack checkout links, Zigatext SMS, Shopify, WooCommerce, and HubSpot CRM.

Configure SAML 2.0 Single Sign-On, anti-prompt injection guidelines, honeypot traps, and edge IP bans.

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